Hajzak — Smart Booking System

An AI solution for managing bookings and appointments via phone and WhatsApp, designed for businesses that rely on fast customer interaction. No waiting, no missed calls, no lost opportunities.
The Challenge

How many opportunities are lost because a call goes unanswered?

Every working day, companies that rely on bookings lose real customers—not because they are not interested, but because no one answered their call at the right time. The problem is not your team; it is the lack of an intelligent system that works in their place when offices are busy.
Missed Calls

Customers call but find no one to answer, so they immediately move to the next competitor.

Reception Pressure

Overworked staff handling bookings, repetitive inquiries, and daily calendar management.

Unorganized WhatsApp

Scattered messages without proper follow-up, leading to double bookings or cancellations without notice.

Delayed Confirmation

Slow responses lead to loss of customer trust and lower conversion rates.

Capabilities

What does Hajzak do?

Hajzak is not just a chatbot — it is a fully integrated AI assistant that manages the entire booking cycle, from the first customer message to sending appointment confirmations. It works in Arabic, understands context, and adapts to your business needs.
Responds to customers instantly

Receives calls and messages 24/7 without waiting or delay.

Answers questions<

Provides information about services, prices, and available appointments automatically.

Books, reschedules, and cancels

Manages the entire appointment lifecycle—booking, modification, and cancellation seamlessly.

Sends confirmations

Automatically sends confirmations and reminders via WhatsApp or SMS.

Works 24/7

Operates continuously without interruption, including weekends and outside working hours.

Supports 40+ languages

Communicates with your customers in more than 40 languages, enabling efficient service for both local and international clients.

How It Works

From Conversation to Confirmed Booking

Hajzak is designed around a simple customer experience—five seamless steps that turn a basic request into a confirmed appointment in seconds, without human intervention.
Start Conversation

A call or WhatsApp message begins the request.

Understand Request

AI analyzes the customer’s requirements.

Check Availability

Automatically matches available times and calendars.

Confirm Booking

Generates an automatic appointment confirmation.

Send Details

Sends a message with appointment information and instructions.

Hajzak integrates with your existing calendars and operates with full transparency—every booking is recorded and can be reviewed anytime in the central dashboard.

Target Industries

Built for Businesses That Rely on Bookings

Hajzak is designed for industries where appointment management is a core part of the customer experience. If your business depends on scheduled interactions, Hajzak is built for you.
Clinics & Medical Centers

Managing patient appointments and reducing no-shows through automated reminders.

Clinics & Medical Centers

Managing patient appointments and reducing no-shows through automated reminders.

Maintenance & Service Centers

Receiving maintenance requests and scheduling field visits with high efficiency.

Restaurants & Events

Managing table reservations and capacity without phone line congestion.

Training & Education Centers

Automating student enrollment and course scheduling without manual errors.

Professional Services

Lawyers, consultants, and accountants managing client appointments professionally.

Business Value

Direct and Measurable Operational Value

Hajzak does not only improve operations—it translates efficiency gains into tangible business results visible from the first week of use.

80%

80% Reduction in Missed Calls

Never lose a customer opportunity due to unanswered calls.

24/7

24/7 Continuous Service

Hajzak never takes breaks, never gets tired, and never misses a request.

35%

35% Increase in Conversion

Instant responses convert interested customers into real clients.

60%

60% Reduced Administrative Workload

Less time on manual bookings, more time for core business activities.

The evaluation session includes: analyzing your current situation, identifying automation priorities, and presenting a proposed roadmap within just 60 minutes.

About Taqato AI

Hajzak is the first ready-to-use solution from Taqato AI

Taqato AI is a company specialized in transforming artificial intelligence capabilities into practical solutions that serve daily business operations across Jordan and the Gulf region. We believe that real AI is measured by business impact, not by technology alone.
Hajzak clearly reflects this philosophy: AI embedded in a daily business process, working silently in the background, and delivering clear results from day one of operation. It is the first solution in a series of Taqato AI products designed specifically for the MENA market.

Discover Hajzak Today

Start transforming your customer booking experience with a ready-to-use solution that is fast to implement and designed for your market. Visit the Hajzak website to explore subscription plans and the full capabilities of the platform.
Hajzak works—even when you are not available. Let AI handle the bookings while you focus on service.